{"id":6123,"date":"2018-08-28T14:53:42","date_gmt":"2018-08-28T12:53:42","guid":{"rendered":"https:\/\/ingenior.de\/konflikte-ja-bitte\/"},"modified":"2019-03-20T10:33:31","modified_gmt":"2019-03-20T09:33:31","slug":"conflicts-yes-please","status":"publish","type":"post","link":"https:\/\/ingenior.de\/en\/conflicts-yes-please\/","title":{"rendered":"Conflicts? Yes, please!"},"content":{"rendered":"

[vc_row css=”.vc_custom_1459507906849{margin-bottom: 100px !important;}”][vc_column offset=”vc_col-lg-9 vc_col-md-9″ css=”.vc_custom_1452702342137{padding-right: 45px !important;}”][vc_custom_heading stripe_pos=”hide” text=”Conflicts? Yes, please!” use_theme_fonts=”yes”][stm_post_details][vc_column_text css=”.vc_custom_1553074274704{margin-bottom: 20px !important;}”]”Conflicts are positive!”, “I like to face any conflict!”<\/p>\n

Such statements are rarely heard! Most people do not like conflicts and shy away from them, even out of fear of the possible consequences!\u00a0

Conflicts are part of everyday professional life<\/span><\/strong><\/p>\n

The cooperation with superiors, employees, colleagues and even customers rarely runs completely smoothly.
\nDifferences of opinion and moods often clash, leading to a conflict.<\/p>\n

Conflicts only become a real problem when they are denied, when those involved resign and withdraw, or when compromises are made that they cannot support. To insist on one’s point of view or to feel right without self-criticism also causes conflicts to escalate.<\/p>\n


Grow beyond yourself!<\/strong><\/p>\n

…and use conflicts as an opportunity for further development! The following formula applies<\/p>\n

\u00a0Acceptance + Confrontation = Development<\/strong>
\u00a0
If there is no confrontation in conflicts, the causer has no chance of being able to adapt his behavior. Through confrontation, escalations can be avoided, successful arguments can be conducted and friction losses in everyday life can be reduced. A positive culture of conflict is inevitable: Separate the relationship level from the factual level In this way you create the basis for appreciative relationships and find solutions that do justice to all participants!\u00a0 <\/span><\/p>\n

 <\/p>\n

12 tips for solving problems in a nutshell<\/span><\/b><\/span><\/p>\n

With the targeted use of these communication techniques, you will achieve a win-win situation!
\u00a0
1. Talk about yourself, not about the others<\/em>
\nAlways explain problems from your personal point of view. This way, you avoid stepping on the necktie of your conversation partner and at the same time increase your own powers of persuasion.<\/p>\n

2. Always have several alternatives available<\/em>
\nLeave the selection of the most promising alternatives open and, depending on the course of the conversation, decide at a later point in time on the best alternative.
\u00a0
3. Let your face be saved<\/em>
\nMake suggestions in a way that is acceptable to the other. This is usually not about the facts, but about how you formulate the proposals.<\/p>\n

4. Surprise the other<\/em>
\nGo directly to your opponent instead of just talking to him at the conference table. This signals that you want to be a real partner.<\/p>\n

5. Separating problems and people<\/em>
\nConcentrate solely on the matter, regardless of whether your conversation partner is particularly sympathetic or unsympathetic to you.<\/p>\n

6. First the problem, then the solution<\/em>
\nNever make demands without first identifying the underlying problem. This way, you only provoke counterarguments.
\u00a0
7. Set no limits<\/em>
\nNever say to yourself “this far and no further.” By drawing this line, you often prevent a solution, because you cannot use the information you receive during the conversation.<\/p>\n

8. Putting yourself in the position of the other person<\/em>
\nYou don’t have to accept this view of your interlocutor, but the mere realization that he disagrees with you helps you a lot.<\/p>\n

9. Do not give in under pressure<\/em>
\nIf the other side is not prepared to talk about principles and give in in any way, there is no basis for discussion.<\/p>\n

10. Not to retaliate the same with the same<\/em>
\nAllow the person you are talking to to to spray up once in a while. The best strategy for you is to listen calmly. After that, the discussion will certainly become much more objective.
\u00a0
11. Never stubbornly insist on positions<\/em>
\nThe more you haggle over positions, the more you cement your posture. It will be very difficult for you to give up a stubbornly defended position later on. Concentrate on asserting your interests. There are several ways to do this. In the course of the conversation, you will recognize which one leads to the goal.<\/p>\n

12. Attempts at intimidation only harden the situation\u00a0<\/em>
\nInstead, try to list possible consequences together with the other side and find common solutions or alternatives. This way, you take your opponent to task and have already won half of the game.[\/vc_column_text][vc_empty_space height=”8px”][vc_separator border_width=”3″][vc_column_text]Trainer recommendation<\/strong><\/p>\n

Those who face their conflicts and live a positive culture of conflict can avoid escalations, lead successful arguments and reduce friction losses in everyday life.<\/p>\n

Our trainers for your success: Monja Bedke, Senior Expert for Communication Topics<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n