It requires a transformation of attitude/attitude/attitude towards the action partner, the goal and oneself (task, oneself, others). Instead of being trapped in individual or organizational narcissism, focusing only on one’s own needs, goals and missions, and in doing so violating the boundaries of others, the path to excellence requires consideration and appreciation of the person, his or her limits and also his or her development. Only then is there the basis for a lasting bond. Every imbalance on the one hand has a destructive effect on the relationship and on the other hand robs the connection and unity which is necessary to be able to solve really progressive and excellent problems.

The stronger the solidarity, the stronger the unity, the ability to act together, in which the secret of genuine excellence lies hidden. Everyone gives their best – together for the customer. When all parties are in open dialogue and learners with each other, they are on the common path to excellence together.

A person and also organizations that want to be successful in the long run should therefore strive for a transformation in the thinking and acting of their members, away from narcissism towards solidarity by preserving the boundaries of their employees, suppliers, customers, partners of all kinds. Integrity can actually be trained. However, it must be firmly and bindingly anchored in the basic values of the organization. First-level managers in the company in particular must want, live and specifically promote integrity. This is the only way to internalize integrity at all levels and lead to sustainable relationships – inside and outside the company.